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FAQs & Shipping, Ordering, Customer Service, Returns

FAQ

Shipping

Shipping Method

HOW DO YOU SHIP, AND WHAT IS THE PRICE?

WHY DIDN'T MY SHIPMENT COME IN ONE PACKAGE?

WHERE DO YOU SHIP?

HOW DOES SLICKTRENDYDEALS.COM SHIP?

WHAT ARE THE DIFFERENT RATES FOR SHIPPING?

CAN I PAY FOR EXPEDITED SHIPPING?

MY ORDER SAYS SHIPPED BUT I TYPED MY ADDRESS INCORRECTLY...

LOST/UNKNOWN CAUSES IN SHIPMENT

DO YOU SHIP TO MY COUNTRY?

WHAT DO I DO IF I RECEIVED A DAMAGED ITEM?

INTERNATIONAL TAXES/DUTIES

Shipping Time

HOW LONG WILL MY ORDER TAKE TO BE DELIVERED?

HOW CAN I TRACK MY ORDER?

WHEN WILL MY TRACKING INFORMATION APPEAR?

WHY CAN'T I TRACK MY ORDER ON YOUR WEBSITE?

WHY IS MY SHIPMENT STATUS UNCHANGED?

WHY DO I HAVE TO PAY EXTRA FEE TO MY SHIPPING COMPANY?

DO YOU HAVE TRACKING ON YOUR SHIPMENTS?

Payments

Payment Method

HOW CAN I PAY FOR MY ORDER?

WHICH CURRENCY ARE YOU USING ON THE WEBSITE?

Order

Order

HOW DO I PLACE AN ORDER

DID MY ORDER GO THROUGH? I DIDN'T GET A CONFIRMATION EMAIL.

CAN I MODIFY MY ORDER AFTER IT HAS BEEN PLACED?

CAN I CANCEL MY ORDER?

MY DELIVERY IS INCOMPLETE! WHERE ARE MY OTHER ITEMS?

CAN I RETROACTIVELY ADD A DISCOUNT CODE?

DO YOU OFFER REFUNDS?

CAN I RETURN AND EXCHANGE?

I HAVE AN INCORRECT ITEM IN MY ORDER, WHAT DO I DO?

WHAT PAYMENT METHODS DO YOU ACCEPT?

WHEN WILL MY CREDIT CARD BE CHARGED FOR MY ORDER?

WHAT’S WITH THE DIFFERENT CURRENCIES?

WHY IS MY ITEM ON BACKORDER?

HOW DO I CONTACT CUSTOMER SUPPORT?

Customer Service

HOW DO I CONTACT CUSTOMER SUPPORT?

HOW CAN I OPT OUT OF MARKETING EMAILS?

WHAT INFORMATION IS NOT STORED IN COOKIES ON THIS WEBSITE?

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